Saturday, 11 August 2007

Not Travelling In The Lap Of 'Luxury'

We made an early start this morning to ensure that we were on time to catch the bus to Johor Bahru for the Shopping and Makan (food!) one day tour.

Having booked last week with Luxury Tours who are based at the Meridien Shopping Centre in Orchard Road we were looking forward to having a day out.

Be at the bus stop behind the hotel at 10am they said and we duly were. Unfortunately the bus was not.

A rather reticent and perspiring man was seen pacing to our left and we mistakenly took him to be a fellow passenger. It turned out he was a Luxury Tour company director and he ushered us back into the hotel office.

It was at this time that he enlightened us to the fact that they had cancelled the tour and yes..... it was their fault for not having rung us to tell us well in advance.

I am not a violent man - in most circumstances I can take things in my stride but on this occasion the complete lack of thought (in not advising us the night before) made my blood boil! Two hours in the morning heat of Singapore while waiting for the 'omnibus mirage' no doubt also contributed to my mood.

Having reclaimed our money I made a vow never to avail myself of the services of Luxury Tours & Travel Pte Ltd. Not even the offer of a free trip could tempt me.

My advice to readers in Singapore is to stay well clear of Le Meridien's Luxury Tours & Travel (100 Orchard Road #02-44/45). We will make any future bookings to Malaysia with someone else.

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